Coordinateur.trice Service

STILL

Saran, France
Base: €28,600 - €32,500 on 13 months; bonus/equity...
Planning technician interventions
Client service rate optimization
Technician utilization management
You will be responsible for planning After-Sales Technicians' interventions for a given geographical area, optimizing costs and ensuring client service and technician utilization rates

Job Summary

  • You will be responsible for planning After-Sales Technicians' interventions for a given geographical area, optimizing costs and ensuring client service and technician utilization rates.
  • The role involves promoting service offers to clients and supporting the Customer Service Manager in tracking the service offer portfolio.
  • The company offers a competitive salary package including a fixed gross annual salary between €28,600 and €32,500 on 13 months, plus variable pay, profit sharing, and comprehensive benefits.

Matching Summary

You will be responsible for planning After-Sales Technicians' interventions for a given geographical area, optimizing costs and ensuring client service and technician utilization rates.

Salary

Base: €28,600 - €32,500 on 13 months; Bonus/Equity: Variable pay; Benefits: Profit sharing, family health insurance, RTT, telework agreement, CSE/CE benefits

Skills & Requirements

Must-have

  • Planning technician interventions
  • Client service rate optimization
  • Technician utilization management
  • SAP experience is a plus

Nice-to-have

  • Client relationship skills
  • Desire to learn and grow
  • Promoting service offers

Key Requirements

  • Administrative training background
  • Experience supporting After-Sales Technicians
  • Experience managing technician activity planning
  • Experience using management tools

Work Rights

Not specified

Tailored Resume

Cover Letter