Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience
Job Summary
Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience.
You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.
Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.
Matching Summary
Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience.
Skills & Requirements
Must-have
English/French language skills
Strong coping and resilience skills
Objective decision-making
Attention to detail
Critical thinking and decision-making
Internet platform familiarity
Nice-to-have
Cultural awareness of political situations
Process improvement initiatives
Continuous training participation
Socially sensitive topic engagement
Key Requirements
Previous BPO/customer service/content moderation experience is a plus