Delivery Manager

Kyndryl

Hybrid
5+ years leading delivery teams
Incident problem and change management
Aiops hands-on knowledge
The role involves ensuring customers receive top-notch service within a contractual framework while inspiring team experts

Job Summary

  • The role involves ensuring customers receive top-notch service within a contractual framework while inspiring team experts.
  • You will own technical and managerial support for field engineers, technicians, and system administrators to deliver IT services effectively.
  • Kyndryl offers a dynamic hybrid-friendly culture with Be Well programs supporting financial, mental, physical, and social health.

Matching Summary

The role involves ensuring customers receive top-notch service within a contractual framework while inspiring team experts.

Skills & Requirements

Must-have

  • 5+ years leading delivery teams
  • Incident problem and change management
  • AIOps hands-on knowledge
  • Direct customer interaction
  • Partner with Delivery Partners

Nice-to-have

  • Growth mindset for development
  • Inclusive borderless work style
  • Exposure to automation initiatives
  • Continuous improvement mindset

Key Requirements

  • Bachelor's degree in Computer Science or Engineering
  • ITIL, PMP, or Six Sigma certifications
  • Sound knowledge of Kyndryl competencies and managed platforms

Work Rights

Not specified

Tailored Resume

Cover Letter