Fit & Groups Reservations Agent

Sofitel Sydney Wentworth

Auckland, New Zealand
**
Resaweb and opera cloud
Client liaison experience
Manage conflicting deadlines
** The Sofitel Sydney Wentworth is seeking a Fit & Groups Reservations Agent in Auckland, New Zealand, to build strong relationships with guests and manage reservations effectively. The role requires a customer-focused individual with excellent communication skills and experience in the hospitality industry. **

Job Summary

  • The FIT & Groups Reservations Agent turns dreams into reality by building strong, proactive relationships with our guests, helping them seamlessly complete their bookings.
  • You will accurately process and input hotel reservations into RESAWEB and Opera, quote, book, and manage all group reservations in a timely manner.
  • Our People+ Culture values personality, seeks opportunities, connects with meaning, and makes a positive impact, offering rewarding employee benefits and worldwide career progression.

Matching Summary

Match Score: 75

** The Sofitel Sydney Wentworth is seeking a Fit & Groups Reservations Agent in Auckland, New Zealand, to build strong relationships with guests and manage reservations effectively. The role requires a customer-focused individual with excellent communication skills and experience in the hospitality industry. **

Skills & Requirements

Must-have

  • RESAWEB and Opera Cloud
  • Client liaison experience
  • Manage conflicting deadlines
  • Work well under pressure
  • Professional phone manner
  • Fluent in English

Nice-to-have

  • Visionary change agent
  • Solutions-focused mindset
  • Loyalty-driven mindset
  • Inbound Leisure Groups and MICE bookings
  • Reservations experience preferred

Key Requirements

  • Right to work in New Zealand for a minimum of 12 months

Work Rights

Right to work in New Zealand for a minimum of 12 months

Tailored Resume

Cover Letter