Onboarding Agent

EverythingManaged Group

Newcastle Upon Tyne, United Kingdom
£14.28 hourly ph
**
Customer point of contact
Coordinate bin deliveries
Track service progress
** EverythingManaged Group is seeking an Onboarding Agent to facilitate a smooth onboarding experience for new customers in Newcastle Upon Tyne. The role emphasizes strong communication, problem-solving abilities, and a customer-centric approach to manage deliveries and address any issues effectively. **

Job Summary

  • As an Onboarding Agent, you will be responsible for ensuring new customers are set up quickly and efficiently.
  • The focus is on delivering a smooth onboarding experience, resolving any issues proactively, and ensuring all bins and services are in place on time and to the customer’s expectations.
  • Ensure a positive first experience for every customer.

Matching Summary

Match Score: 75

** EverythingManaged Group is seeking an Onboarding Agent to facilitate a smooth onboarding experience for new customers in Newcastle Upon Tyne. The role emphasizes strong communication, problem-solving abilities, and a customer-centric approach to manage deliveries and address any issues effectively. **

Salary

£14.28 hourly

Skills & Requirements

Must-have

  • Customer point of contact
  • Coordinate bin deliveries
  • Track service progress
  • Resolve onboarding issues
  • Manage customer expectations
  • Handle queries via phone/email

Nice-to-have

  • Empathetic approach
  • Enquiring mind
  • Passion and personality

Key Requirements

  • Strong customer service background
  • Experience managing multiple tasks
  • Ability to problem solve effectively
  • High attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter