Customer Service & Operations Analyst - Anti-money Laundering

NatWest Group

Isle of Man
Hybrid (minimum 2 days in office, remainder remote)
Anti-money laundering (aml) processes
Investigating queries
Supporting business processes
NatWest Group is seeking a Customer Service & Operations Analyst specializing in Anti-money Laundering (AML) for their Isle of Man location. The role involves investigating customer queries, supporting business processes, and ensuring compliance with AML regulations, all within a hybrid work model

Job Summary

  • You’ll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the business.
  • Joining a specialist AML team, you’ll be working together to deliver the most successful outcomes to protect the business and our customers.
  • This role offers great career development opportunities with relevant training programmes and exposure for you and your work.

Matching Summary

Match Score: 75

NatWest Group is seeking a Customer Service & Operations Analyst specializing in Anti-money Laundering (AML) for their Isle of Man location. The role involves investigating customer queries, supporting business processes, and ensuring compliance with AML regulations, all within a hybrid work model.

Skills & Requirements

Must-have

  • Anti-money Laundering (AML) processes
  • Investigating queries
  • Supporting business processes
  • Understanding customer needs
  • High levels of attention to detail

Nice-to-have

  • Career development opportunities
  • Relevant training programmes
  • Exposure for you and your work
  • Collaborative team environment

Key Requirements

  • Knowledge and experience of AML processes
  • Awareness of AML trends, policies and regulations
  • Understanding of financial services industry
  • Right to live and work in Isle of Man

Work Rights

Must have the right to live and work in Isle of Man

Tailored Resume

Cover Letter