Accounting Client & Product Support : Mid-level

Jack Henry

Monett, MO, US
Base: $48,000-$60,000; bonus/equity: not specified...
**
4 years financial institution experience
Peoplesoft fscm proficiency required
Advanced excel skills including pivot tables
** Jack Henry is seeking a Mid-level Accounting Client & Product Support Specialist to join their Finance/Accounts Receivable team, focusing on customer support related to billing and account reconciliation. The ideal candidate should have experience in financial institutions, strong communication skills, and proficiency in PeopleSoft FSCM and Excel. **

Job Summary

  • The role supports customers with billing, invoicing, and account reconciliation inquiries while investigating discrepancies.
  • Proficiency in PeopleSoft FSCM and Excel is essential for analyzing large data sets across multiple systems.
  • This hybrid position requires working from one of four specific office locations with a requirement to attend weekly team meetings.

Matching Summary

Match Score: 75

** Jack Henry is seeking a Mid-level Accounting Client & Product Support Specialist to join their Finance/Accounts Receivable team, focusing on customer support related to billing and account reconciliation. The ideal candidate should have experience in financial institutions, strong communication skills, and proficiency in PeopleSoft FSCM and Excel. **

Salary

Base: $48,000-$60,000; Bonus/Equity: Not specified; Benefits: Comprehensive physical, mental, and financial health benefits

Skills & Requirements

Must-have

  • 4 years financial institution experience
  • PeopleSoft FSCM proficiency required
  • Advanced Excel skills including pivot tables
  • Customer-facing billing and invoicing support
  • Dispute resolution and account reconciliation

Nice-to-have

  • Associate degree in finance or accounting
  • Strong math and reasoning capabilities
  • Experience managing customer payment terms
  • Knowledge of credit management principles

Key Requirements

  • Minimum 4 years experience in financial institution
  • Intermediate Excel skills (pivot tables, formulas)
  • Ability to work core hours 9am-3pm CST
  • Support accounts receivable phone queue 1 day/week

Work Rights

Not specified

Tailored Resume

Cover Letter