Claims Consultant

074

Tweed Heads, Australia
Not specified; salary reviews included; incentive ...
Hybrid (3 days remote after initial performance review)
Manage portfolio of workers compensation claims
Provide empathetic service to injured workers
Ensure compliance with legislation guidelines
EML is seeking a Claims Consultant to join their team in Tweed Heads, Australia, focusing on managing workers' compensation claims and providing support to injured workers. The role offers a flexible work environment with opportunities for professional development and a strong emphasis on customer service

Job Summary

  • The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey.
  • EML offers a flexible work arrangement allowing up to 3 days of remote work per week after the first three months.
  • Employees benefit from comprehensive learning opportunities, a corporate wellbeing program, and access to an Employee Assistance Program.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant to join their team in Tweed Heads, Australia, focusing on managing workers' compensation claims and providing support to injured workers. The role offers a flexible work environment with opportunities for professional development and a strong emphasis on customer service.

Salary

Not specified; Salary reviews included; Incentive scheme available

Skills & Requirements

Must-have

  • Manage portfolio of workers compensation claims
  • Provide empathetic service to injured workers
  • Ensure compliance with legislation guidelines
  • Conduct case reviews and face-to-face meetings
  • Collaborate within a diverse team environment

Nice-to-have

  • Previous experience in medical or corporate fields
  • Willingness to go above and beyond for customers
  • Ability to multitask and shift priorities
  • Creative thinking when engaging stakeholders
  • High attention to detail and organizational skills

Key Requirements

  • Face-to-face group interview attendance required on May 6th 2026
  • Full-time permanent position commencing June 9th 2026
  • Experience in customer service highly desirable

Work Rights

Not specified

Tailored Resume

Cover Letter