The STD Claims Case Manager is responsible for administering and case managing assigned Group Short Term Disability claims according to plan provisions, state and federal guidelines, and established protocols
Job Summary
The STD Claims Case Manager is responsible for administering and case managing assigned Group Short Term Disability claims according to plan provisions, state and federal guidelines, and established protocols.
This position utilizes problem solving, analytical, written and verbal communication skills to ensure timely and appropriate disability claim decisions while providing superior customer service to all internal and external customers.
Alight offers a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Matching Summary
The STD Claims Case Manager is responsible for administering and case managing assigned Group Short Term Disability claims according to plan provisions, state and federal guidelines, and established protocols.
Skills & Requirements
Must-have
Short Term Disability claims management
Investigate and analyze claim information
Determine benefit eligibility
Communicate claim status and decisions
Meet service deliverables
Nice-to-have
Champion People culture
Grow with Purpose mindset
Embody Be Alight values
Collaborative team-oriented culture
Key Requirements
Minimum 2 years disability claim management experience