Ddp Technical Product Support (tps) Iii

Applied Materials

Santa Clara, CA, United States
$110,500.00 - $152,000.00 py
On-site
Technical support for customer escalations
Fleet performance monitoring
System installation and upgrades
Applied Materials is seeking a Ddp Technical Product Support III in Santa Clara, CA, to provide technical support for semiconductor and display manufacturing equipment. The role focuses on customer interface, troubleshooting, system performance analysis, and documentation

Job Summary

  • Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades.
  • Acts as an intermediary and field escalation focal point between the customer and the Division, providing technical support and documentation to field engineers and technicians.
  • Provides Alpha and Beta Site support to Engineering and customers, respectively, related to installation, operation, calibration, service, and testing of new hardware, processes, or software.

Matching Summary

Match Score: 85

Applied Materials is seeking a Ddp Technical Product Support III in Santa Clara, CA, to provide technical support for semiconductor and display manufacturing equipment. The role focuses on customer interface, troubleshooting, system performance analysis, and documentation.

Salary

$110,500.00 - $152,000.00

Skills & Requirements

Must-have

  • Technical support for customer escalations
  • Fleet performance monitoring
  • System installation and upgrades
  • Field escalation focal point
  • Alpha and Beta site support
  • ECO review and field communication

Nice-to-have

  • Conceptual and practical expertise
  • Awareness of competition
  • Resource for colleagues
  • Solves complex problems
  • Works within broad guidelines

Key Requirements

  • 50% travel required
  • Relocation eligible

Work Rights

Not specified

Tailored Resume

Cover Letter