Customer Service Support Analyst

Pfizer Com Sg

Memphis, TN, USA
Base: $79,400.00 to $132,400.00; bonus/equity: 7.5...
Hybrid
Operational and analytical support
Quality monitoring activities
Training and compliance activities
The Customer Service Support Analyst provides operational and analytical support to Customer Service teams

Job Summary

  • The Customer Service Support Analyst provides operational and analytical support to Customer Service teams.
  • This role assists with performance-related initiatives by collecting and analyzing data.
  • Comprehensive benefits include a 401(k) plan and paid leave.

Matching Summary

The Customer Service Support Analyst provides operational and analytical support to Customer Service teams.

Salary

Base: $79,400.00 to $132,400.00; Bonus/Equity: 7.5% of base salary; Benefits: Comprehensive and generous benefits

Skills & Requirements

Must-have

  • Operational and analytical support
  • Quality monitoring activities
  • Training and compliance activities

Nice-to-have

  • Proactive and self-motivated
  • Excellent organizational skills
  • Bilingual in Spanish

Key Requirements

  • Bachelor's degree with at least 2 years of experience
  • Experience in a Customer Service or healthcare environment
  • Good knowledge of MS 365 Office

Work Rights

Must have US employment authorization

Tailored Resume

Cover Letter