Air Freight Customer Service Officer [EL]

WECRUIT PTE. LTD.

Singapore
Respond to customer inquiries regarding airfreight services
Coordinate with internal teams for shipment processing
Ensure compliance with airfreight regulations
The role involves responding to customer inquiries about airfreight services, rates, schedules, and documentation

Job Summary

  • The role involves responding to customer inquiries about airfreight services, rates, schedules, and documentation.
  • Candidates will coordinate with internal teams to ensure timely shipment processing and assist customers with bookings and tracking.
  • The position requires addressing customer issues professionally while ensuring compliance with airfreight regulations and customs requirements.

Matching Summary

Match Score: 85

The role involves responding to customer inquiries about airfreight services, rates, schedules, and documentation.

Skills & Requirements

Must-have

  • Respond to customer inquiries regarding airfreight services
  • Coordinate with internal teams for shipment processing
  • Ensure compliance with airfreight regulations

Nice-to-have

  • Professional issue resolution skills
  • Process enhancement collaboration
  • Accurate record maintenance habits

Key Requirements

  • Compliance with airfreight regulations
  • Customs requirements knowledge
  • Shipment milestone updates

Work Rights

Not specified

Tailored Resume

Cover Letter