Customer Service Assistant (bradford)

Grand Central

Bradford, United Kingdom
£21,840 - £26,071; not specified; contributory pen...
Excellent customer experience
On-board catering retail
Stock, storage and waste management
Deliver an excellent customer experience in all areas on-train for both our First and Standard Class passengers

Job Summary

  • Deliver an excellent customer experience in all areas on-train for both our First and Standard Class passengers.
  • This role will suit someone who loves interacting with a variety of different people on a day-to-day basis, and someone who thrives on the challenges of unexpected events.
  • Grand Central run services from 6am to 11pm, 7 days a week, so an ability to work a variety of shifts across all seven days is crucial.

Matching Summary

Deliver an excellent customer experience in all areas on-train for both our First and Standard Class passengers.

Salary

£21,840 - £26,071; Not specified; Contributory Pension Scheme

Skills & Requirements

Must-have

  • excellent customer experience
  • on-board catering retail
  • stock, storage and waste management
  • work safely under pressure
  • use initiative
  • great communication skills
  • work as part of a team

Nice-to-have

  • passion for customer service
  • adapt to changing scenarios
  • interacting with different people
  • thrives on unexpected events

Key Requirements

  • pass a rail safety medical
  • drug and alcohol testing
  • basic food hygiene certification

Work Rights

Not specified

Tailored Resume

Cover Letter