Base: attractive salary; bonus/equity: not specifi...
Customer support coordination
Service level agreement monitoring
Organizational communication skills
Join Dedalus, a leading global healthcare technology company, to make healthcare safer, better, and more reliable while contributing to a healthier planet
Job Summary
Join Dedalus, a leading global healthcare technology company, to make healthcare safer, better, and more reliable while contributing to a healthier planet.
You will act as the central contact for customers regarding support, monitor SLAs, organize support meetings, and manage feedback processes in close cooperation with various departments.
The company offers a permanent contract with attractive salary, flexible working hours, professional onboarding, modern hardware and software for home office, and various employee benefits including a company phone and mobility options.
Matching Summary
Join Dedalus, a leading global healthcare technology company, to make healthcare safer, better, and more reliable while contributing to a healthier planet.
Salary
Base: attractive salary; Bonus/Equity: Not specified; Benefits: company phone, flexible hours, professional onboarding, job bike, discounted tickets, pension plan
Skills & Requirements
Must-have
customer support coordination
service level agreement monitoring
organizational communication skills
German language proficiency
MS Office proficiency
support meeting organization
Nice-to-have
analytical skills
English language skills
team collaboration
negotiation skills
self-initiative
structured working approach
Key Requirements
completed IT-related training or relevant experience