Customer Journey Expert - Product Management Ii

Investmentbankinginternships

Marnix, Netherlands
Fully remote
Process design for user experience
Business lending domain expertise
Stakeholder collaboration and communication
The role involves designing processes that meet and improve user experience while adhering to regulatory, data, and risk requirements

Job Summary

  • The role involves designing processes that meet and improve user experience while adhering to regulatory, data, and risk requirements.
  • You will act as a process expert in the business lending domain, translating bank strategy into concrete initiatives within your squad.
  • The position offers autonomy to organize work flexibly while participating in challenging projects with a steep learning curve.

Matching Summary

The role involves designing processes that meet and improve user experience while adhering to regulatory, data, and risk requirements.

Skills & Requirements

Must-have

  • Process design for user experience
  • Business lending domain expertise
  • Stakeholder collaboration and communication
  • Data analysis and feasibility evaluation
  • Fluent in English and Dutch or French

Nice-to-have

  • Entrepreneurial attitude and initiative
  • Experience with Pega Software or Sharepoint
  • Strong affinity with data management
  • Innovative mindset challenging trends
  • Previous experience with data analysis

Key Requirements

  • Master degree or Bachelor with relevant work experience
  • Knowledge of business lending products/services recommended
  • Clear written and oral communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter