Client & Account Specialist

Manulife

Hanoi, Vietnam
Onsite
Policy change requests
Product testing
System development projects
This role is responsible for performing all policy change requests from customers, participating in product testing and system development projects, ensuring compliance with regulatory requirements and identifying risks

Job Summary

  • This role is responsible for performing all policy change requests from customers, participating in product testing and system development projects, ensuring compliance with regulatory requirements and identifying risks.
  • Responsibilities include performing all transactions of Policy Service in compliance with guidelines and procedures effectively, accurately to meet the objectives of the Corporation and company goals.
  • We’ll empower you to learn and grow the career you want, recognize and support you in a flexible environment where well-being and inclusion are more than just words.

Matching Summary

This role is responsible for performing all policy change requests from customers, participating in product testing and system development projects, ensuring compliance with regulatory requirements and identifying risks.

Skills & Requirements

Must-have

  • Policy change requests
  • Product testing
  • System development projects
  • Regulatory requirements
  • POS functionality expert
  • Insurance operations expert

Nice-to-have

  • Carefulness and trustworthiness
  • Strong customer service skills
  • Good communication skills
  • Problem-solving abilities
  • Work under high pressure
  • Logical analysis skills
  • Adaptability to training
  • Organize, prioritize, multi-task
  • Attention to detail
  • Collaborative team work

Key Requirements

  • University degree in Insurance, Accounting, Finance & Banking, Business Administration, or Economics
  • 2–3 years of experience in Policy Service
  • Work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter