Manager - Claims Operations

087

Sydney, NSW, Australia
Not specified; annual compyny incentive scheme inc...
Fully remote
Proven experience leading claims operations
Ctp or personal injury claims environment
Strong track record driving performance
You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence

Job Summary

  • You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence.
  • As a hands-on leader, you will coach Group Managers and serve as the key contractual contact for client Youi.
  • The role offers flexibility to work from home up to two days per week along with comprehensive benefits including paid parental leave.

Matching Summary

You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence.

Salary

Not specified; Annual company incentive scheme included; Salary reviews available

Skills & Requirements

Must-have

  • Proven experience leading claims operations
  • CTP or personal injury claims environment
  • Strong track record driving performance
  • Commercially minded stakeholder management
  • Hands-on leadership capability

Nice-to-have

  • Ability to balance customer outcomes and risk
  • Experience shaping strategy for growth
  • Building high-performing accountable cultures
  • Continuous improvement mindset

Key Requirements

  • Proven experience in CTP claims operations
  • Personal injury claims environment background
  • Senior level stakeholder management skills

Work Rights

Not specified

Tailored Resume

Cover Letter