The role focuses on day-to-day operations of Secure Access Service Edge services using ZIA and ZPA to ensure secure user connectivity
Job Summary
The role focuses on day-to-day operations of Secure Access Service Edge services using ZIA and ZPA to ensure secure user connectivity.
Candidates must handle L2/L3 incident troubleshooting for authentication, forwarding, tunnel, and policy block issues across endpoint and network layers.
The position requires maintaining forwarding architecture, managing integrations with IdP and SIEM tools, and ensuring compliance through regular audits.
Matching Summary
Match Score: 85
The role focuses on day-to-day operations of Secure Access Service Edge services using ZIA and ZPA to ensure secure user connectivity.
Skills & Requirements
Must-have
Zscaler Internet Access (ZIA)
Zscaler Private Access (ZPA)
SSL inspection and URL filtering
SSO/SAML authentication troubleshooting
Zero Trust architecture concepts
ServiceNow ITSM change management
Nice-to-have
SIEM integration experience
DLP policy configuration
PowerShell or Python scripting
Vendor TAC case management
Key Requirements
Strong working knowledge of ZIA and ZPA
Experience with SSO/SAML and certificate troubleshooting