Technical Migration Consultant

Gainsight

Hyderabad, India
Hybrid
Lms platform administration
Javascript, html, and css troubleshooting
Customer-facing saas environment
Gainsight is building the AI-driven future of customer success with a focus on retention and growth

Job Summary

  • Gainsight is building the AI-driven future of customer success with a focus on retention and growth.
  • This role involves guiding customers through post-migration LMS configuration, validation, and launch in a fast-paced SaaS environment.
  • Gainsight offers a comprehensive benefits package, a human-first culture, and growth opportunities for employees.

Matching Summary

Gainsight is building the AI-driven future of customer success with a focus on retention and growth.

Skills & Requirements

Must-have

  • LMS platform administration
  • JavaScript, HTML, and CSS troubleshooting
  • Customer-facing SaaS environment
  • API and Webhooks understanding
  • Managing multiple customer engagements
  • Clear professional English communication

Nice-to-have

  • Skilljar administration experience
  • Familiarity with LMS data concepts
  • SaaS Customer Success background
  • Conceptual SSO and CRM integration knowledge
  • Async work with global customers
  • Cross-functional teamwork

Key Requirements

  • 1-4 years JavaScript, HTML, CSS experience
  • Proficiency in at least one programming language with OOP knowledge
  • Experience administering LMS or complex SaaS platforms
  • Strong customer communication skills
  • Experience managing multiple simultaneous engagements

Work Rights

Not specified

Tailored Resume

Cover Letter