Vendor Performance Manager, Smb Growth, Google Customer Solutions
Google
Gurugram, India
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Drive vendor sales performance accountability
Conduct call audits and quality reviews
Monitor weekly sales metrics and kpis
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Google is seeking a Vendor Performance Manager for their Small and Medium-sized Business Growth team in Gurugram, India. The role emphasizes collaboration with vendor partners to enhance sales performance and service quality, requiring strong analytical skills and the ability to influence leadership.
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Job Summary
This role serves as a critical frontline leader in Google Customer Solutions vendor sales management, acting as the primary stakeholder for the Vendor Management team.
The successful candidate will drive accountability and influence leadership to deliver exceptional sales performance while ensuring vendor service quality against defined KPIs and SLAs.
Responsibilities include analyzing key metrics to provide actionable insights to Google sales leadership and leading initiatives that optimize GCS vendor operations.
Matching Summary
Match Score: 75
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Google is seeking a Vendor Performance Manager for their Small and Medium-sized Business Growth team in Gurugram, India. The role emphasizes collaboration with vendor partners to enhance sales performance and service quality, requiring strong analytical skills and the ability to influence leadership.
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Skills & Requirements
Must-have
Drive vendor sales performance accountability
Conduct call audits and quality reviews
Monitor weekly sales metrics and KPIs
Collaborate with vendor leaders on strategy
Communicate operational updates to vendors
Nice-to-have
Build influential trusted partner relationships
Execute cross-GCS collaborations
Scale best practices across global markets
Provide support for site-program success
Key Requirements
Working non-standard hours for AMER market alignment