Miss: Senior It Customer Support Analyst (contingency Hire)
KBR, Inc.
Baghdad, Iraq
Install, troubleshoot, and maintain it systems
Support u.s. department of state mission
Provide help desk support to staff
As a Senior IT Customer Support Analyst, you will plan, install, troubleshoot, and perform maintenance on communications and Information Technology (IT) systems in support of the U.S. Department of State mission in Iraq
Job Summary
As a Senior IT Customer Support Analyst, you will plan, install, troubleshoot, and perform maintenance on communications and Information Technology (IT) systems in support of the U.S. Department of State mission in Iraq.
Support and maintain the Embassy network in accordance with the PWS/SOW, provide help desk support to staff and subcontractors, and coordinate with the KBR corporate IT Helpdesk.
KBR offers a selection of competitive lifestyle benefits which could include medical, dental, life insurance, AD&D, R&R, an Employee Support Program and more.
Matching Summary
As a Senior IT Customer Support Analyst, you will plan, install, troubleshoot, and perform maintenance on communications and Information Technology (IT) systems in support of the U.S. Department of State mission in Iraq.
Skills & Requirements
Must-have
Install, troubleshoot, and maintain IT systems
Support U.S. Department of State mission
Provide help desk support to staff
Maintain local user accounts
Troubleshoot network infrastructure
Perform computer imaging and deployment
Assist users with hardware and software
Diagnose and repair hardware components
Build office networks
Troubleshoot and maintain network equipment
Cross-cultural sensitivity
English fluency and expert communication
Nice-to-have
Experience in an austere OCONUS environment
Working with a multi-national work force
International perspective
Key Requirements
5 years of experience as a LAN Systems administrator
5 years of experience debugging software and hardware
Completion of a 2-year Technical School program
Advanced training in Microsoft Office Professional software
U.S. Citizen
Secret Security clearance
Work Rights
Must have U.S. citizenship and Secret Security clearance