Program Advisor

Brown University

Providence, RI, US
Hybrid
Bachelor's degree required
1-2 years customer service experience
Excellent oral communication skills
Brown University is seeking a Program Advisor for its Division of Pre-College and Undergraduate Programs, responsible for outreach and advising for prospective and current students. The role requires strong customer service skills, effective communication, and the ability to multitask in a hybrid work environment

Job Summary

  • The Program Advisor provides timely, accurate, and detailed information to students, parents, and instructors regarding program offerings and application processes.
  • This role involves building rapport with students and families while serving as a consistent support bridge to attendance at Brown University programs.
  • Advisors are responsible for implementing outreach plans, managing inbound inquiries via email and phone, and supporting enrollment data collection efforts.

Matching Summary

Match Score: 85

Brown University is seeking a Program Advisor for its Division of Pre-College and Undergraduate Programs, responsible for outreach and advising for prospective and current students. The role requires strong customer service skills, effective communication, and the ability to multitask in a hybrid work environment.

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 1-2 years customer service experience
  • Excellent oral communication skills
  • Microsoft Office Suite proficiency
  • Google Apps for Education proficiency

Nice-to-have

  • Bilingual English speaker preferred
  • CRM system experience
  • Academic environment background
  • Basic technology troubleshooting
  • Strong problem-solving abilities

Key Requirements

  • Bachelor's Degree
  • 1-2 years of experience
  • Successful background check completion

Work Rights

Not specified

Tailored Resume

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