Guest Experience Lead | The Amazing Brentwood

Lululemon

Burnaby, British Columbia, Canada
Base: $23.75 - $27.33ph; bonus/equity: target bonu...
On-site
1 year retail or customer experience
Ability to lead from the floor
Technical product education delivery
Lululemon is seeking a Guest Experience Lead for their store in Burnaby, British Columbia, responsible for ensuring a quality in-store experience for customers. The role involves providing technical product education, leading the store team, and contributing to sales performance while fostering an inclusive environment

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and inclusive service.
  • This role involves acting as Supervisor on Duty to drive store performance, manage team achievements, and fulfill daily sales targets.
  • Employees are eligible for competitive bonus programs, equity offerings, extended health benefits, and extensive development course offerings.

Matching Summary

Match Score: 85

Lululemon is seeking a Guest Experience Lead for their store in Burnaby, British Columbia, responsible for ensuring a quality in-store experience for customers. The role involves providing technical product education, leading the store team, and contributing to sales performance while fostering an inclusive environment.

Salary

Base: $23.75 - $27.33/hour; Bonus/Equity: Target bonus $2.00/hour plus equity; Benefits: Extended health, dental, paid time off, retirement matching

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Ability to lead from the floor
  • Technical product education delivery
  • Review daily business data metrics
  • Open and close store procedures

Nice-to-have

  • Experience in leading or mentoring peers
  • High school diploma or equivalent
  • Food safety certification for experiential stores
  • Inclusive environment creation skills
  • Ability to navigate fast-paced environment

Key Requirements

  • Legally authorized to work in Canada
  • Reliable transportation methods required
  • Availability for varied shifts including weekends and holidays
  • 1 year of retail or customer experience
  • Some experience in leading or mentoring others

Work Rights

Must be legally authorized to work in Canada

Tailored Resume

Cover Letter