Zip's Customer Experience function is responsible for creating memorable experiences for millions of Australians, acting as the first point of contact for customer inquiries
Job Summary
Zip's Customer Experience function is responsible for creating memorable experiences for millions of Australians, acting as the first point of contact for customer inquiries.
Key responsibilities include managing inbound customer calls and tickets, escalating requests, and driving positive change by identifying and solving customer issues.
Zip offers mental health and wellness initiatives, discounted private health insurance, and social events, fostering a supportive environment where employees can grow.
Matching Summary
Zip's Customer Experience function is responsible for creating memorable experiences for millions of Australians, acting as the first point of contact for customer inquiries.