Guest Service Associate - Front Office

Sofitel Brisbane Central

Chennai, TN, India
**
Guest check in and checkout assistance
Cashiering duties execution
Vip recognition and service delivery
** Sofitel Brisbane Central is seeking a Guest Service Associate to join their front office team in Chennai, TN, India. The ideal candidate will assist guests with check-in and check-out processes, manage guest requests, and maintain high service standards while ensuring a memorable experience for visitors. **

Job Summary

  • The role involves welcoming guests, registering them, and issuing room keys according to departmental standards.
  • Employees are expected to handle complaints tactfully while maintaining strict guest privacy and confidentiality.
  • The position requires vigilance regarding credit matters and alerting security of any suspicious activities.

Matching Summary

Match Score: 75

** Sofitel Brisbane Central is seeking a Guest Service Associate to join their front office team in Chennai, TN, India. The ideal candidate will assist guests with check-in and check-out processes, manage guest requests, and maintain high service standards while ensuring a memorable experience for visitors. **

Skills & Requirements

Must-have

  • Guest check in and checkout assistance
  • Cashiering duties execution
  • VIP recognition and service delivery

Nice-to-have

  • Relevant front office experience preferred
  • Bachelor degree in Hotel Management
  • Strong interpersonal communication skills

Key Requirements

  • Fresher candidates can apply
  • Diploma or Bachelor Degree in Hotel Management advantageous
  • Clean uniform and punctual attendance required

Work Rights

Not specified

Tailored Resume

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