As the Operations Manager, you will contribute to Extendicare's purpose of Helping People Live Better by leading all business and administrative functions in a long-term care home
Job Summary
As the Operations Manager, you will contribute to Extendicare's purpose of Helping People Live Better by leading all business and administrative functions in a long-term care home.
Oversee resident billing accounts and collection processes to ensure timely payments and accurate record-keeping.
Lead and develop a high-performing administrative team that demonstrates Extendicare’s values and delivers exceptional service to our residents, families and employees.
Matching Summary
As the Operations Manager, you will contribute to Extendicare's purpose of Helping People Live Better by leading all business and administrative functions in a long-term care home.
Skills & Requirements
Must-have
Financial management and reporting
HR processes and payroll
Resident billing and collections
Compliance with legislation and policies
Leading administrative teams
Nice-to-have
Problem-solving and driving efficiencies
Fostering a welcoming environment
Continuous improvement of back-office processes
Values alignment and integrity
Key Requirements
Post-secondary education in Business Administration, Accounting, or Human Resources
3-5 years of experience in business or office operations
2-3 years of supervisory or people leadership experience
Proficiency in Microsoft Office Suite and advanced Excel