Networking Managed Services Engineer (l2)

NTT DATA

Chennai, India
Proactive incident monitoring
Second level support
Change management process
The Networking Managed Services Engineer (L2) is responsible for ensuring IT infrastructure remains operational through proactive monitoring and incident resolution

Job Summary

  • The Networking Managed Services Engineer (L2) is responsible for ensuring IT infrastructure remains operational through proactive monitoring and incident resolution.
  • This role involves providing second-line support and contributing to project work as needed.
  • NTT DATA values diversity and inclusion, offering a workplace where employees can grow and thrive.

Matching Summary

The Networking Managed Services Engineer (L2) is responsible for ensuring IT infrastructure remains operational through proactive monitoring and incident resolution.

Skills & Requirements

Must-have

  • Proactive incident monitoring
  • Second level support
  • Change management process

Nice-to-have

  • Ability to work under pressure
  • Positive client experience
  • Coaching skills for teams

Key Requirements

  • Bachelor's degree in IT/Computing
  • CCNP or equivalent certification
  • Moderate managed services experience

Work Rights

Not specified

Tailored Resume

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