Systems Administrator - Apple Macos Endpoint Management And Microsoft 365 Services

NORC at the University of Chicago

Chicago, Illinois, US
$85,000-$95,000; not specified; comprehensive bene...
On-site
Apple macos endpoint management
Microsoft 365 services
Sharepoint online support
This role focuses on Apple macOS endpoint management and Microsoft 365 services, including SharePoint Online, partnering with the Service Desk and IT teams to resolve incidents and requests quickly

Job Summary

  • This role focuses on Apple macOS endpoint management and Microsoft 365 services, including SharePoint Online, partnering with the Service Desk and IT teams to resolve incidents and requests quickly.
  • Responsibilities include checking Microsoft 365 Service Health, managing macOS devices in Microsoft Intune, testing and deploying updates, and supporting software deployments.
  • NORC offers a comprehensive benefits program including subsidized health insurance, a retirement program, generous paid time off, and tuition assistance.

Matching Summary

This role focuses on Apple macOS endpoint management and Microsoft 365 services, including SharePoint Online, partnering with the Service Desk and IT teams to resolve incidents and requests quickly.

Salary

$85,000-$95,000; Not specified; Comprehensive benefits program

Skills & Requirements

Must-have

  • Apple macOS endpoint management
  • Microsoft 365 services
  • SharePoint Online support
  • Microsoft Intune administration
  • ServiceNow incident management
  • Endpoint security basics

Nice-to-have

  • Customer service skills
  • Team collaboration
  • Continuous learning
  • Process improvement

Key Requirements

  • Bachelor's degree or equivalent experience
  • 3+ years systems administration experience
  • macOS and Windows endpoint administration
  • Microsoft Intune hands-on experience
  • Microsoft 365 administration knowledge
  • ITSM tool experience
  • Troubleshooting and root-cause analysis
  • Scripting or automation experience
  • Active Directory and Group Policy knowledge

Work Rights

Eligible to work in the U.S.

Tailored Resume

Cover Letter