Cybersecurity Support Engineer

TALENT TRADER GROUP PTE. LTD.

Singapore
24x7 rotating shift availability
Excellent phone and email communication
Diagnose and resolve technical issues
The role involves delivering technical support to customers through multiple channels including phone, chat, email, and on-site visits

Job Summary

  • The role involves delivering technical support to customers through multiple channels including phone, chat, email, and on-site visits.
  • Candidates must be willing to work in a 24x7 environment with rotating shifts to ensure continuous coverage.
  • The position requires collaborating with internal teams and product vendors to escalate cases and implement new solutions based on customer feedback.

Matching Summary

Match Score: 80

The role involves delivering technical support to customers through multiple channels including phone, chat, email, and on-site visits.

Skills & Requirements

Must-have

  • 24x7 rotating shift availability
  • Excellent phone and email communication
  • Diagnose and resolve technical issues

Nice-to-have

  • Experience with networking solution deployment
  • Knowledge of emerging IT security products
  • Ability to explain complex concepts clearly

Key Requirements

  • Educational background in IT or related discipline
  • Fresh graduates encouraged to apply
  • Prior experience with networking preferred

Work Rights

Not specified

Tailored Resume

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