Customer Service Representative

Labcorp

Base: $18 - $22 ph; bonus/equity: not specified; b...
High school diploma or equivalent
3 months customer service experience
Hipaa compliance knowledge
The role serves as a liaison between Labcorp, customers, and patients to resolve routine requests via phone or internet

Job Summary

  • The role serves as a liaison between Labcorp, customers, and patients to resolve routine requests via phone or internet.
  • Employees are responsible for notifying clients of test results accurately while maintaining HIPAA compliance for medical records.
  • The position offers comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) plan for eligible employees.

Matching Summary

The role serves as a liaison between Labcorp, customers, and patients to resolve routine requests via phone or internet.

Salary

Base: $18 - $22 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life, STD/LTD, 401(k), PTO, Tuition Reimbursement

Skills & Requirements

Must-have

  • High School Diploma or equivalent
  • 3 months customer service experience
  • HIPAA compliance knowledge
  • Microsoft Office proficiency

Nice-to-have

  • Bilingual in Spanish
  • Salesforce.com experience
  • Laboratory Information Systems experience
  • Healthcare industry background
  • Associate's degree preferred

Key Requirements

  • High School Diploma or equivalent
  • Minimum 3 months customer service experience
  • Proficiency with Microsoft Office programs
  • Ability to work independently in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter