Cje Frictionless

ING

Australia
Not specified; not specified; benefits include dis...
Not specified (assumed hybrid/remote based on industry trends).
Digital product management experience
Customer journey optimisation skills
Agile delivery and backlog management
ING is seeking an experienced Digital Product Manager for a 12-month Fixed Term Contract in the Daily Banking Frictionless Banking team. The ideal candidate will focus on digitization initiatives and customer journey optimization to enhance the everyday banking experience

Job Summary

  • The role focuses on shaping and elevating the everyday banking experience through digitisation initiatives.
  • Candidates will drive agile delivery by managing backlogs and collaborating across tech, operations, and digital teams.
  • ING offers benefits including discounted health insurance, an additional rest day, and a volunteer IMPACT day.

Matching Summary

Match Score: 85

ING is seeking an experienced Digital Product Manager for a 12-month Fixed Term Contract in the Daily Banking Frictionless Banking team. The ideal candidate will focus on digitization initiatives and customer journey optimization to enhance the everyday banking experience.

Salary

Not specified; Not specified; Benefits include discounted health insurance, rest day, and volunteer day

Skills & Requirements

Must-have

  • Digital product management experience
  • Customer journey optimisation skills
  • Agile delivery and backlog management
  • End-to-end process improvement expertise
  • Cross-functional stakeholder collaboration

Nice-to-have

  • Data-driven decision making mindset
  • Innovation in customer-centric solutions
  • Experience with banking sector preferred
  • Strong analytical capabilities for moments of truth

Key Requirements

  • Proven track record in designing digital solutions
  • Hands-on experience in customer lifecycle management
  • Ability to drive digitisation and automation initiatives

Work Rights

Not specified

Tailored Resume

Cover Letter