Service Supervisor

Carrier

Sydney, Australia
Attractive salary pyckage; not specified; not spec...
Lead and mentor field technicians
Oversee daily scheduling and job allocation
Manage customer escalations and resolutions
This is a hands-on leadership position where no two days are the same, responsible for coordinating daily operations, optimizing schedules, and supporting your team

Job Summary

  • This is a hands-on leadership position where no two days are the same, responsible for coordinating daily operations, optimizing schedules, and supporting your team.
  • You will act as a key link between the field and the business, managing customer escalations, driving performance outcomes, and contributing to continuous improvement initiatives.
  • The role offers an attractive salary package, excellent job stability, ongoing training and development opportunities, and an inclusive work environment with supportive management.

Matching Summary

This is a hands-on leadership position where no two days are the same, responsible for coordinating daily operations, optimizing schedules, and supporting your team.

Salary

Attractive salary package; Not specified; Not specified

Skills & Requirements

Must-have

  • Lead and mentor field technicians
  • Oversee daily scheduling and job allocation
  • Manage customer escalations and resolutions
  • Ensure WHS and safety compliance
  • Drive continuous improvement initiatives

Nice-to-have

  • Team-oriented and customer-focused
  • Proactive leader in fast-moving environment
  • Balancing people leadership and operations

Key Requirements

  • Proven experience in Service Supervisor / Team Leader role
  • Experience in HVAC, building services, or technical environment
  • Strong leadership and team development skills
  • Experience managing schedules and workloads
  • Solid understanding of WHS and safety compliance
  • Strong organizational and administrative skills
  • Trade or technical background (highly regarded)

Work Rights

Not specified

Tailored Resume

Cover Letter