Full Time Floor Leader - Woodgrove

Strictly Internal

Nanaimo, Canada
On-site
Driving sales and customer experience
Leading training sessions
Cash handling and store opening/closing
The Full Time Floor Leader position at a retail store in Nanaimo, Canada, involves leading a team to enhance customer experience, drive sales, and maintain operational excellence. Candidates should have experience in customer service and sales, along with supervisory skills to coach and motivate staff. The role emphasizes a passion for ethical beauty products and a commitment to fostering a positive work environment

Job Summary

  • As a Floor Leader, you will support the Store Management Team in driving sales, opening/closing the store, analyzing sales results, and leading training sessions to ensure operational excellence and an exceptional customer experience.
  • Your day-to-day involves leading and inspiring sales associates on the shop floor, fostering a culture of passion and positivity to create a productive and fun work environment.
  • Key responsibilities include driving sales through coaching and shop floor adjustments, delivering world-class customer experiences, educating customers on brand values, and ensuring operational excellence in cash handling, merchandising, and inventory management.

Matching Summary

Match Score: 85

The Full Time Floor Leader position at a retail store in Nanaimo, Canada, involves leading a team to enhance customer experience, drive sales, and maintain operational excellence. Candidates should have experience in customer service and sales, along with supervisory skills to coach and motivate staff. The role emphasizes a passion for ethical beauty products and a commitment to fostering a positive work environment.

Skills & Requirements

Must-have

  • driving sales and customer experience
  • leading training sessions
  • cash handling and store opening/closing
  • maintaining store visuals and merchandising
  • team coaching and development

Nice-to-have

  • passion for natural beauty
  • ethical business practices
  • consultation-based customer service
  • analyzing sales metrics

Key Requirements

  • Minimum 1 year of customer service and sales experience
  • Minimum 1 year of cash handling and opening/closing procedures
  • Minimum 1 year of supervisory experience
  • Minimum 1 year of problem-solving customer service issues
  • Minimum 1 year of fast-paced team environment experience

Work Rights

Not specified

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