Senior Customer Success Manager

Datacamp

California, United States
Base: $147,000 (ote); bonus/equity: equity (stock ...
On-site
Increase data and ai readiness
Drive retention and growth
Understand data and ai landscape
DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success

Job Summary

  • DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success.
  • Manage the customer lifecycle from onboarding to renewal for DataCamp’s most strategic, top-tier B2B clients.
  • Benefit from flexible working hours because the future is flexible!

Matching Summary

DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success.

Salary

Base: $147,000 (OTE); Bonus/Equity: Equity (stock options); Benefits: Unlimited PTO, 401K matching, Insurance

Skills & Requirements

Must-have

  • Increase data and AI readiness
  • Drive retention and growth
  • Understand data and AI landscape
  • Manage customer lifecycle
  • Build proactive success plans
  • Launch learning initiatives
  • Capture and promote business value
  • Evangelize DataCamp adoption

Nice-to-have

  • Entrepreneurial and collaborative spirit
  • Thought partner in transformation
  • Commitment to democratizing data & AI
  • Belief in people, process, technology, data

Key Requirements

  • 5+ years industry experience
  • 2-3 years consulting or customer success
  • Experience in big data and advanced analytics
  • Track record of meeting/exceeding GRR/NRR targets
  • Experience in Salesforce

Work Rights

Not specified

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