Technical Services Engineer - Bilingual - Portuguese + English

AXIS COMMUNICATIONS PTY

Chelmsford, MA, United States
$75,000 annually (english only role); $79,500 annu...
Hybrid
Troubleshoot configuration, network, software issues
Ip network cameras, physical access control
Portuguese and english language proficiency
The Technical Services Engineer troubleshoots and resolves configuration, network and software issues for IP network cameras, physical access control, and security solutions

Job Summary

  • The Technical Services Engineer troubleshoots and resolves configuration, network and software issues for IP network cameras, physical access control, and security solutions.
  • This is a Hybrid position based out of our Chelmsford, MA headquarters, offering flexibility with one week onsite and one week remote.
  • Axis offers employer-offered training, tuition reimbursement, health programs, generous vacation, a 3-week sabbatical on your 5-year anniversary, and a 401(k) program with employer matching.

Matching Summary

The Technical Services Engineer troubleshoots and resolves configuration, network and software issues for IP network cameras, physical access control, and security solutions.

Salary

$75,000 annually (English only role); $79,500 annually (Bilingual - English with Portuguese/Spanish/French); Not specified

Skills & Requirements

Must-have

  • Troubleshoot configuration, network, software issues
  • IP network cameras, physical access control
  • Portuguese and English language proficiency
  • Technical support via phone, helpdesk, chat
  • Network routing and switching protocols knowledge
  • Configure PCs, operating systems, software
  • Configure network components

Nice-to-have

  • Excellent customer service background
  • Self-motivated and energetic
  • Positive approach to problem solving
  • Eye for details
  • Good time management skills
  • Handle multiple issues organized

Key Requirements

  • Minimum 2 years experience call center
  • Portuguese language proficiency
  • Network routing and switching knowledge
  • PC and OS configuration experience
  • Network component configuration experience

Work Rights

Not specified

Tailored Resume

Cover Letter