Analyste Support Applicatif & Data

PwC

Multiple Locations
Support applicatif niveau 1 & 2
Connaissance des outils de dataviz
Gestion de tickets itsm
You will be responsible for providing level 1 and 2 support to users and development teams

Job Summary

  • You will be responsible for providing level 1 and 2 support to users and development teams.
  • The role involves diagnosing and resolving common incidents while escalating complex issues.
  • You will collaborate with colleagues across multiple countries and contribute to process optimization.

Matching Summary

You will be responsible for providing level 1 and 2 support to users and development teams.

Skills & Requirements

Must-have

  • Support applicatif niveau 1 & 2
  • Connaissance des outils de Dataviz
  • Gestion de tickets ITSM

Nice-to-have

  • Excellent relationnel et sens du service
  • Esprit d’équipe et collaboration
  • Connaissance de Sharepoint souhaitée

Key Requirements

  • Bac+5 ou plus en informatique
  • 3 à 4 ans dans le support applicatif
  • Anglais / Francais courant indispensable

Work Rights

Not specified

Tailored Resume

Cover Letter