Product Support Manager - Oil And Gas

Caterpillar of Australia

Houston, TX, US
$159,120.00 - $238,680.00 py
Onsite
Technical support for products and services
Problem solving and quality implementation
Customer service request standards
The Product Support Manager provides in-depth technical support and leads problem solving and quality implementation efforts for all supported products and services

Job Summary

  • The Product Support Manager provides in-depth technical support and leads problem solving and quality implementation efforts for all supported products and services.
  • When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
  • Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.

Matching Summary

The Product Support Manager provides in-depth technical support and leads problem solving and quality implementation efforts for all supported products and services.

Salary

$159,120.00 - $238,680.00

Skills & Requirements

Must-have

  • Technical support for products and services
  • Problem solving and quality implementation
  • Customer service request standards
  • Answering complex technical questions
  • Prioritize product improvements
  • Develop in-depth product knowledge

Nice-to-have

  • Customer focus and satisfaction
  • Effective communication skills
  • Relationship management techniques

Key Requirements

  • Experience in the oil and gas industry
  • Experience with direct sales
  • Requires working onsite five days a week

Work Rights

Not specified

Tailored Resume

Cover Letter