Order Management Specialist

Lexmark

Cebu City, Philippines
Order management process knowledge
Sap erp system proficiency
Supply chain and logistics operations
This role manages the complete Order to Cash lifecycle from account creation to delivery while resolving roadblocks to ensure customer satisfaction

Job Summary

  • This role manages the complete Order to Cash lifecycle from account creation to delivery while resolving roadblocks to ensure customer satisfaction.
  • The specialist is responsible for analyzing inventory, coordinating shipments, and validating customer claims to maintain service level agreements.
  • Candidates must possess strong analytical skills to transform system data into actionable reports regarding back orders, pricing, and sales.

Matching Summary

This role manages the complete Order to Cash lifecycle from account creation to delivery while resolving roadblocks to ensure customer satisfaction.

Skills & Requirements

Must-have

  • Order Management process knowledge
  • SAP ERP system proficiency
  • Supply Chain and logistics operations
  • Customer relationship management skills
  • MS Excel advanced data analysis

Nice-to-have

  • Proactive problem-solving abilities
  • Cross-functional collaboration experience
  • International trade regulation awareness
  • Ability to manage difficult conversations
  • Continuous improvement mindset

Key Requirements

  • Bachelor's degree in Business or Engineering
  • Minimum 2 years of relevant experience
  • Moderate to expert Order Management knowledge
  • Working knowledge of SAP systems

Work Rights

Not specified

Tailored Resume

Cover Letter