Atos Group is seeking a Network Operations Engineer for their Monterrey, NL location, responsible for monitoring network health, resolving Level 2/3 incidents, and managing alerts using various tools. The ideal candidate should possess advanced knowledge of Cisco equipment and relevant networking protocols, with at least 1-3 years of experience in network operations
Job Summary
The Network Operations Engineer will be responsible for monitoring the network’s health, handling and resolving Level 2/3 incidents, and performing basic changes on Cisco equipment to ensure service availability.
They will use tools such as ServiceNow, SolarWinds, or Cisco Prime to manage alerts, tickets, and reports.
The role also includes maintaining updated documentation and providing support during critical or high‑priority situations.
Matching Summary
Match Score: 85
Atos Group is seeking a Network Operations Engineer for their Monterrey, NL location, responsible for monitoring network health, resolving Level 2/3 incidents, and managing alerts using various tools. The ideal candidate should possess advanced knowledge of Cisco equipment and relevant networking protocols, with at least 1-3 years of experience in network operations.
Salary
24,000 – 29,000 MXN
Skills & Requirements
Must-have
Cisco routers and switches
BGP, EIGRP, TCP/IP, DNS, DHCP
ServiceNow, SolarWinds, Cisco Prime
Advanced/Fluent English level
Monitor network health and performance
Nice-to-have
problem-solving and analytical capabilities
customer service orientation
ITIL knowledge or certification
firewall technologies, VPNs, or ISP networks
Key Requirements
1 to 3 years of experience in NOC functions
Bachelor’s degree in Computer Science, Telecommunications, Network Engineering, or related fields