Agente Order Entry

Iron Mountain

Bogota, Colombia
Base: $2,000,000 cop; bonus/equity: not specified;...
Minimum one year customer care experience
Intermediate microsoft excel proficiency
Crm platform management skills
The role involves providing timely responses and clear solutions to customer inquiries via phone, email, and WhatsApp

Job Summary

  • The role involves providing timely responses and clear solutions to customer inquiries via phone, email, and WhatsApp.
  • Employees will analyze specific client needs to resolve routine issues or escalate complex cases to specialized technical departments.
  • The company offers a competitive salary of 2,000,000 COP plus transport allowance and legal benefits with flexible work options.

Matching Summary

The role involves providing timely responses and clear solutions to customer inquiries via phone, email, and WhatsApp.

Salary

Base: $2,000,000 COP; Bonus/Equity: Not specified; Benefits: Transport allowance, legal benefits, health plans, wellness programs

Skills & Requirements

Must-have

  • Minimum one year customer care experience
  • Intermediate Microsoft Excel proficiency
  • CRM platform management skills
  • Omnichannel communication capabilities

Nice-to-have

  • Proactive problem-solving orientation
  • Assertive communication style
  • Detail-oriented in dynamic environments
  • Formal technical training background

Key Requirements

  • 1 year minimum experience in Customer Care
  • Intermediate level Microsoft Excel knowledge
  • Fluency in CRM platforms

Work Rights

Not specified

Tailored Resume

Cover Letter