Manager, Technical Project Implementation Team

080

Fully remote
Technical project management leadership
Hands-on saas product implementation
Client onboarding and escalation management
We’re shaping the future of work so teams can reach their potential and focus on what matters most

Job Summary

  • We’re shaping the future of work so teams can reach their potential and focus on what matters most.
  • The Implementation Team Lead plays a key role in managing clients, onboarding new clients, and leading a team to organize and prioritize work.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm, offering trust, tools to grow, and long-term support.

Matching Summary

We’re shaping the future of work so teams can reach their potential and focus on what matters most.

Skills & Requirements

Must-have

  • Technical Project Management leadership
  • Hands-on SaaS product implementation
  • Client onboarding and escalation management
  • Process development and improvement
  • Strong analytical and problem-solving skills
  • Experience in fast-paced environments
  • Stakeholder management across levels

Nice-to-have

  • Familiarity with SQL/NoSQL databases
  • Knowledge of JIRA and Confluence
  • Understanding of IT standards and UAT
  • Advanced Microsoft Office proficiency
  • Resilient and adaptable under pressure
  • Team player with self-management skills
  • Experience in global enterprise SaaS sales

Key Requirements

  • 3+ years team lead experience in Technical Project or Implementation Management
  • 4+ years hands-on SaaS implementation experience
  • Experience in software delivery environments including configurations and integrations
  • Experience working with enterprise clients in a global SaaS company
  • Ability to handle escalations and complex client issues

Work Rights

Not specified

Tailored Resume

Cover Letter