The role of the Credit Officer is to ensure that all outstanding accounts, reconciliations, adjustments and refunds are processed / collected in a timely and effective manner
Job Summary
The role of the Credit Officer is to ensure that all outstanding accounts, reconciliations, adjustments and refunds are processed / collected in a timely and effective manner.
Through the battles and the breakthroughs, we're there. Where will you be?
Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.
Matching Summary
The role of the Credit Officer is to ensure that all outstanding accounts, reconciliations, adjustments and refunds are processed / collected in a timely and effective manner.
Skills & Requirements
Must-have
Manage overdue accounts
Follow up outstanding invoices
Liaise with stakeholders
Determine payment arrangements
Investigate rejected payments
Report doubtful debtors
Nice-to-have
Resilient, compassionate, and a whole lot of heart
Commitment to exceptional patient-centred care
Streamlining processes
Diverse and inclusive team culture
Key Requirements
High level of accuracy and attention to detail
Experience with Microsoft Excel
Experience working in a fast-paced complex environment
Clear ability to escalate decisively
Excellent customer service
Excellent negotiation and communication skills
Experience with Age Care/Home Care collection highly desirable