First American's Agency Division is dedicated to providing policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success
Job Summary
First American's Agency Division is dedicated to providing policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success.
The role involves supporting client implementations, training customers, managing project plans, and collaborating with internal and external stakeholders to ensure successful adoption of products and services.
First American fosters an inclusive, people-first culture with numerous accolades for diversity and workplace excellence, offering comprehensive benefits including medical, dental, vision, 401k, PTO, and an employee stock purchase plan.
Matching Summary
First American's Agency Division is dedicated to providing policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success.
Salary
Base: $73,900.00 - $98,500.00 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401k, PTO, employee stock purchase plan
Skills & Requirements
Must-have
Client implementation and support
Project plan development
Training and onboarding customers
Data management and analysis
Strong written and oral communication
Proficient in Microsoft Word, Excel, PowerPoint
Nice-to-have
Presentation skills
Customer service orientation
Collaboration with internal teams
Pre-sales product demonstrations
Process documentation and SOP creation
Trend identification and solution recommendations
Key Requirements
Bachelor’s degree or equivalent experience
5+ years of related experience
Strong analytical skills
Knowledge of business and operational environments