Support Engineer | Dx

Atlassian

Remote
Zone a: usd 90,000 - usd 108,000; zone b: usd 81,0...
Remote
Troubleshoot technical issues
Familiarity with apis
Data ingestion pipelines
Atlassians have more control over supporting their family, personal goals, and other priorities by choosing where they work

Job Summary

  • Atlassians have more control over supporting their family, personal goals, and other priorities by choosing where they work.
  • As a Support Specialist, you will work closely with customers to understand and troubleshoot technical issues across our platform and integrations.
  • This is a great opportunity for someone excited to work at the intersection of developer tools, data infrastructure, team feedback, and customer advocacy.

Matching Summary

Atlassians have more control over supporting their family, personal goals, and other priorities by choosing where they work.

Salary

Zone A: USD 90000 - USD 108000; Zone B: USD 81000 - USD 97200; Zone C: USD 74700 - USD 89640; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Troubleshoot technical issues
  • Familiarity with APIs
  • Data ingestion pipelines
  • Authentication configurations
  • Engineering systems
  • Survey tools
  • Customer advocacy

Nice-to-have

  • Work at intersection of developer tools
  • Fast-paced global organization
  • Team feedback
  • Customer advocacy

Key Requirements

  • 0-2+ years customer-facing technical support
  • Familiarity with engineering tools
  • Understanding of APIs
  • Comfort troubleshooting technical concepts
  • Familiarity with authentication concepts

Work Rights

Not specified

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