Operations Manager, Case Management

Acrisure

Not specified; not specified; comprehensive benefi...
Fully remote
Workers' compensation case management experience
Direct team management and mentoring
Care coordination and return to work planning
Acrisure is seeking an Operations Manager for Case Management to lead a team of case managers, focusing on delivering high-quality service in workers' compensation case management. The ideal candidate should possess strong leadership skills, clinical case management experience, and the ability to manage complex stakeholder environments

Job Summary

  • The Operations Manager will lead a team of case managers and vendor partners to ensure high-quality clinical case management operations aligned with client expectations.
  • This role requires a clinical leader with strong workers' compensation experience who can manage complex workflows and serve as an escalation point for sensitive issues.
  • Acrisure offers comprehensive benefits including immediate vesting in a 401(k) plan, paid maternity and paternity leave, and a commitment to community health partnerships.

Matching Summary

Match Score: 85

Acrisure is seeking an Operations Manager for Case Management to lead a team of case managers, focusing on delivering high-quality service in workers' compensation case management. The ideal candidate should possess strong leadership skills, clinical case management experience, and the ability to manage complex stakeholder environments.

Salary

Not specified; Not specified; Comprehensive benefits including medical, dental, vision, 401(k), and paid time off

Skills & Requirements

Must-have

  • Workers' compensation case management experience
  • Direct team management and mentoring
  • Care coordination and return to work planning
  • Telephonic and field-based service delivery
  • Stakeholder collaboration across diverse groups

Nice-to-have

  • Bilingual communication skills
  • Strong problem-solving in complex situations
  • Entrepreneurial spirit and leadership accountability
  • Ability to travel as needed
  • Experience with multi-stakeholder environments

Key Requirements

  • Degree in Nursing required
  • Active Registered Nurse (RN) license required
  • Certification in case management required (CCM, CDMS, etc.)
  • Valid driver's license with good driving record
  • Proven leadership experience in direct team management

Work Rights

Not specified

Tailored Resume

Cover Letter