Follow pre-defined processes, guidelines, and sops
Amazon is seeking a Catalog Specialist I for its Home Services team in Bengaluru. The role involves collaborating with various teams to enhance customer service fulfillment and improve overall customer experience on the Amazon platform
Job Summary
This role involves identifying gaps in service fulfillment and collaborating with multiple teams to resolve acute issues.
The candidate will analyze customer feedback and operational data to translate patterns into improved guidelines and SOPs.
Success requires flexibility to work weekends while maintaining high accuracy in tracking business workflows.
Matching Summary
Match Score: 85
Amazon is seeking a Catalog Specialist I for its Home Services team in Bengaluru. The role involves collaborating with various teams to enhance customer service fulfillment and improve overall customer experience on the Amazon platform.
Skills & Requirements
Must-have
Work closely with Brands and Service Providers
Analyze data to identify trends and patterns
Follow pre-defined processes, guidelines, and SOPs