Project Management

GREENMARK CONSTRUCTION PTE. LTD.

Singapore, Singapore
Not specified
Organize monthly performance meetings
Handle service recovery for escalations
Ensure staff competency and training
GREENMARK CONSTRUCTION PTE. LTD. is seeking a Project Manager to oversee client performance meetings, ensure staff competency and training, and manage service recovery for escalated issues. The ideal candidate should possess strong communication skills and be proactive in problem-solving and stakeholder coordination

Job Summary

  • The Project Manager is responsible for organizing monthly performance meetings with clients to report on service performance.
  • The role requires handling service recovery for escalations by investigating issues, communicating with customers, and implementing corrective actions.
  • Staff must ensure all customer supporting personnel are competent, properly trained, and have completed required security screenings.

Matching Summary

Match Score: 75

GREENMARK CONSTRUCTION PTE. LTD. is seeking a Project Manager to oversee client performance meetings, ensure staff competency and training, and manage service recovery for escalated issues. The ideal candidate should possess strong communication skills and be proactive in problem-solving and stakeholder coordination.

Skills & Requirements

Must-have

  • Organize monthly performance meetings
  • Handle service recovery for escalations
  • Ensure staff competency and training
  • Investigate complaints within 3 days
  • Maintain constant client contact availability

Nice-to-have

  • Strong stakeholder coordination skills
  • Excellent written reporting abilities
  • Proactive operational knowledge sharing

Key Requirements

  • Ability to submit written reports within 3 days
  • Must be always contactable via phone and email
  • Experience in contract-related matter discussions

Work Rights

Not specified

Tailored Resume

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