Marriott is seeking a Sales Executive - Reactive in Pune, India, to manage guest inquiries, maximize revenue through sales techniques, and uphold brand loyalty. The role entails processing reservations, supporting sales and marketing tasks, and ensuring high levels of guest satisfaction
Job Summary
Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems.
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
Matching Summary
Match Score: 75
Marriott is seeking a Sales Executive - Reactive in Pune, India, to manage guest inquiries, maximize revenue through sales techniques, and uphold brand loyalty. The role entails processing reservations, supporting sales and marketing tasks, and ensuring high levels of guest satisfaction.
Skills & Requirements
Must-have
Resolve guest calls and problems
Maximize revenue through sales techniques
Process reservation requests and changes
Maintain guest loyalty
Promote brand awareness
Nice-to-have
Develop positive working relationships
Anticipate and address guest needs
Serve as a role model
Maintain confidentiality of proprietary information