Customer Success Manager (greater China)

Stripe

Singapore, Singapore
Not specified; not specified; not specified
On-site
7+ years client-facing experience
Greater china region expertise
English and chinese proficiency
Stripe is seeking a Customer Success Manager for the Greater China region, responsible for overseeing customer relationships and ensuring they derive maximum value from Stripe's offerings. The ideal candidate should have extensive experience in client-facing roles with strong communication skills in both English and Chinese

Job Summary

  • Stripe is a financial infrastructure platform empowering millions of companies to accept payments and accelerate growth.
  • The Customer Success Manager serves as a trusted advisor responsible for the complete post-sales lifecycle, retention, and expansion of customers in Greater China.
  • This role requires deep partnership with senior executives to drive business outcomes, optimize payment performance, and advocate for customer needs internally.

Matching Summary

Match Score: 85

Stripe is seeking a Customer Success Manager for the Greater China region, responsible for overseeing customer relationships and ensuring they derive maximum value from Stripe's offerings. The ideal candidate should have extensive experience in client-facing roles with strong communication skills in both English and Chinese.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 7+ years client-facing experience
  • Greater China region expertise
  • English and Chinese proficiency
  • Technical product relationship management
  • Executive stakeholder engagement
  • Quarterly business review leadership

Nice-to-have

  • High-growth technology company background
  • Consumption-based business experience
  • Consulting or pre-sales history
  • Strong analytical operating rigor
  • Natural relationship builder mindset

Key Requirements

  • 7+ years client-facing experience
  • Fluency in English and Chinese
  • Experience with technical products
  • Track record in sales or consulting
  • Ability to manage complex projects

Work Rights

Not specified

Tailored Resume

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