Diagnose and resolve mechanical, hardware, software, and system failures
Roche UK is seeking a Field Engineering Specialist in Reno, Nevada, to provide technical support and repair services for laboratory customers. The role requires technical expertise, strong customer service skills, and the ability to work flexible hours, including on-call support
Job Summary
Roche Support Network is dedicated to providing exceptional support to customers.
As a Field Engineering Specialist you will showcase your expertise in technical repair for Roche assigned product lines.
At Roche you can show up as yourself, embraced for the unique qualities you bring.
Matching Summary
Match Score: 85
Roche UK is seeking a Field Engineering Specialist in Reno, Nevada, to provide technical support and repair services for laboratory customers. The role requires technical expertise, strong customer service skills, and the ability to work flexible hours, including on-call support.
Salary
Base: $71,100-$132,000; Bonus/Equity: Discretionary annual bonus may be available; Benefits: Detailed at provided link
Skills & Requirements
Must-have
technical repair for Roche assigned product lines
on-site service and repair of Roche products
diagnose and resolve mechanical, hardware, software, and system failures
Nice-to-have
positive attitude and helpful customer interaction
knowledge of basic chemistry
open dialogue and genuine connections
Key Requirements
2 years of technical school or equivalent military training
2 years of experience repairing or servicing mechanical/system hardware and software
Bachelor’s degree in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Chemistry or related field